Quality Assurance Scores

Hospice Honors

DEYTA

A National Comparison Report from DEYTA, an independent hospice and home health care industry data collector, has shown that Serenity Hospice Care ranks HIGH in customer and family satisfaction reports!

An April 2014 DEYTA report* noted that Serenity Hospice Care was given a 100% favorable rating in the following areas:

  • Hospice Care being consistent with Patient’s end of life wishes
  • Patient was treated with dignity and respect
  • Family had enough instruction on patient care
  • Hospice team clearly explained the Plan of Care to family
  • Hospice team provided emotional support to the family PRIOR to patient death
  • Hospice team provided emotional support to the family AFTER patient death

 

*Data provided in the Deyta National Comparision Report, Family Satisfaction Survey Results, 4/30/2014